Privacy policy

The company Noi da piccoli, with registered office at Via Padre Mario Vergara, N.166, 80027 Frattamaggiore NA, as Data Controller, hereby informs you about the processing of your personal data pursuant to Articles 13 and 14 of EU Regulation 2016/679 on the protection of personal data (the "Regulation").

For detailed information on how Noi da piccoli handles your personal data, we invite you to read this document of the website www.noidapiccoli.com carefully, as it contains detailed information regarding the conditions relating to our services.

Data Controller

Noi da piccoli with registered office at Via Padre Mario Vergara, N.166, 80027 Frattamaggiore NA acts as independent data controller for all activities related to the sale of its products, such as the recording and fulfillment of orders, the management of payments, any returns and after-sales customer service, as well as for marketing, profiling and data-sharing purposes, where you give your express consent to such processing. Below is the main information on the processing of your personal data carried out by  Noi da piccoli.

Types of Data Collected

The personal data that Noi da piccoli processes are those you provide when you complete an order and purchase goods, together with those we collect while you browse or use the services offered on the Site. Noi da piccoli may therefore collect data about you, including, by way of example, personal details such as first and last name, shipping address and billing address, payment data and browsing data. Noi da piccoli processes, with your consent, the data you provide when you wish to receive communications or promotional information from Noi da piccoli, such as, by way of example, first and last name, email address and date of birth. Noi da piccoli also processes data relating to your purchases when you give your express consent to the recording of your consumption habits, preferences and lifestyle in order to use them for the creation of group and individual profiles ("profiling"), for sending personalized communications and for conducting market research and statistical research with anonymous data, organized in aggregate form.

The personal data collected, either independently or through third parties, include Cookies and Usage Data.

Personal data may be freely provided by you or, in the case of Usage Data, collected automatically while using www.noidapiccoli.com

Unless otherwise specified, all data requested by the Controller through the website www.noidapiccoli.com are mandatory. If you refuse to provide them, it may be impossible to provide the service through the Site. Where Noi da piccoli indicates certain data as optional, you are free to refrain from providing them, without any consequence on the availability or operation of the service.

If you have any doubts as to which data are mandatory, you are invited to contact the Controller.

Any use of Cookies - or other tracking tools - by the Controller or by the owners of third-party services used by the Controller, unless otherwise specified, serves the purpose of providing the service you requested, in addition to the further purposes described in this document.

When providing any personal data of third parties, published or shared through www.noidapiccoli.com, you assume all related responsibility and warrant that you have the right to communicate or disseminate such data, releasing the Controller from any liability toward third parties.

Processing of Personal Data – Disclosure to Third Parties

Your personal data will be processed by duly instructed Noi da piccoli personnel (administrative, sales, marketing and legal staff, system administrators) or by external parties (such as third-party technical service providers, logistics operators, postal couriers, hosting providers, IT companies, communication agencies), appointed, where necessary, as Data Processors by the Controller. The latter have been assessed and selected by Noi da piccoli for their proven reliability and expertise. The updated list of Data Processors may be requested from the Data Controller at any time. Your personal data may also be disclosed to third parties in the event of corporate transactions such as, by way of example, mergers, acquisitions or transfers of business.

Processing Methods

Personal data are processed at the Controller's offices and in any other place where the parties involved in the processing are located. Noi da piccoli adopts appropriate security measures designed to prevent unauthorized access, disclosure, modification or destruction of personal data. Noi da piccoli processes your personal data with and without the aid of electronic tools, according to logic and procedures consistent with the purposes indicated below and in compliance with the Regulation, including with regard to confidentiality and security. Data may be provided by you when registering on the website www.noidapiccoli.com, acquired during visits to our stores (both directly operated and franchised), provided when interacting with our digital initiatives (social networks) or during events organized by Noi da piccoli or in which it participates. In compliance with the Regulation, personal data concerning you that are acquired from time to time from you or from authorized third parties are used to update and correct previously collected information. Noi da piccoli processes your personal data on the basis of the following legal grounds:

• your consent for one or more specific purposes
• the performance of a contract
• compliance with a legal obligation to which the Controller is subject
• the performance of a task carried out in the public interest
• the pursuit of the Controller's legitimate interest.

In any case, you may always ask the Controller to clarify the specific legal basis of each processing activity and, in particular, to specify whether the processing is based on law, provided for by a contract or necessary to enter into a contract.

Purposes of Processing

Your personal data will be processed for the following purposes:

• to enter into and perform the contract for the purchase of goods and/or services offered on the website www.noidapiccoli.com
• to provide the services of the website www.noidapiccoli.com;
• to handle your requests submitted to our Customer Service.

In the cases mentioned above, the processing of your personal data is lawful as it is necessary to perform a contract entered into with you, to provide you with the service you specifically requested, to request information about our products and their availability, to request assistance, or to be contacted again.

1. Solely with your express consent, which is optional, will your personal data be processed for the following purposes:
   1. to carry out commercial or advertising communication activities (marketing purposes): Noi da piccoli uses your personal data to send you promotional newsletters and/or commercial or advertising communications via email, operator-assisted phone calls, text messages, social networks and traditional paper mail, for participation in contests and prize promotions, to offer personalized sales services, and to notify you of discounts and promotions, including sending invitations to events organized by the Controller or in which it participates. You may at any time indicate your preferred contact method among those listed above and may object to receiving promotional communications through all or only some of the communication channels indicated above
   2. to analyze your consumption habits for the creation of individual or group profiles (so-called “profiling”): in its stores and online through the website www.noidapiccoli.com, the Controller collects information on your preferences, habits and lifestyle, as well as details of the purchases made, for the creation of group and individual profiles, for sending personalized communications, and for conducting market research and statistical research with anonymous data, organized in aggregate form. Personalized marketing activities are carried out via email, operator-assisted phone calls, text messages, social networks and traditional paper mail, including sending invitations to events organized by the Controller or in which it participates. You may at any time indicate your preferred contact method among those listed above and may object to receiving promotional communications through all or only some of the communication channels indicated above
   3. to share your data with other companies linked to the Controller by partnership agreements: the Controller uses your personal data to disclose them to third-party companies with which it has entered into commercial agreements in order to enable the promotion of products and/or services. These activities are carried out by the third-party companies via email, operator-assisted phone calls, text messages, social networks and traditional paper mail, including sending invitations to events. You may at any time indicate your preferred contact method among those listed above and may object to receiving promotional communications through all or only some of the communication channels indicated above.

Providing your personal data for the marketing, profiling and data-sharing purposes indicated above is optional, and any refusal will have no consequence on your registration on the Site.

In addition, in certain circumstances, other personal data may also be collected:

• if you choose to participate in offers or activities on social media sponsored by Noi da piccoli, certain data may be collected from your social media profiles, consistent with your settings on the social media platform, such as, by way of example, interests, photos, status updates and friends list
• if you are interested in receiving more information about franchising opportunities, data may be collected in order to assess your suitability to become a franchisee, combining the information you choose to provide with information obtained from third parties, such as, by way of example, databases containing public data.

If you wish to submit a job application online, please consult our Privacy Notice for Job Applicants

Retention of Personal Data

Personal data are processed and retained for the time required by the purposes for which they were collected. The retention period varies depending on the purpose of the processing:

• personal data collected for purposes related to the performance of a contract between you and the Controller will be retained until the performance of such contract is completed, and therefore until all administrative and accounting formalities have been concluded, and archived in accordance with applicable tax laws
• personal data collected for purposes related to the Controller's legitimate interest will be retained until such interest has been fulfilled. You may obtain further information on the legitimate interest pursued by the Controller by contacting the Controller or our Data Protection Officer (DPO) at any time at the addresses provided below
• where the processing is based on your express consent for the purposes referred to in letters b 1) and b 3), the Controller may retain the personal data for a longer period, until such consent is withdrawn, and in any case for no longer than 10 years.
• where the processing is based on your express consent for the purposes referred to in letter b 2), the Controller may retain the personal data for a longer period, until such consent is withdrawn, and in any case for no longer than 24 months.

The Controller may be required to retain personal data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the personal data will be deleted; consequently, the right of access, erasure and rectification and the right to data portability, described in more detail below, can no longer be exercised.

Your Rights

You may contact the Data Controller or the Data Protection Officer at the contact details provided below to request the complete and updated list of Data Processors (such as, by way of example, third-party technical service providers, logistics operators) and of the parties to whom the data are disclosed, as well as to exercise at any time the following rights under Articles 15 et seq. of the Regulation: to withdraw your previously given consent; to obtain confirmation as to whether or not data concerning you exist; to verify their content, origin and accuracy; to request their integration, updating, rectification or erasure; to request data portability or the restriction of processing; to object to processing on legitimate grounds; and to lodge a complaint with the Supervisory Authority (the Garante per la Protezione dei Dati Personali).

If you wish, you may request to receive your personal data held by the Controller in a machine-readable format and, where technically feasible, the Controller may transfer your data directly to a third party designated by you. If you believe that your personal data have been processed unlawfully, you may lodge a complaint with the Garante per la Protezione dei Dati Personali (http://www.garanteprivacy.it/) to ensure compliance with personal data protection rules.

The Data Controller reserves the right to amend this privacy policy at any time by giving notice on this page and, where possible, by sending you a notification using one of the contact details in its possession. We therefore ask you to consult this page regularly, referring to the date of last modification indicated.

Contact Information

For any clarification and/or question regarding your privacy and the processing of your personal data, you may contact the Data Controller at any time by writing to the address of Noi da piccoli or by email at assistenza@noidapiccoli.com. If you wish, you may also contact our Data Protection Officer (DPO) by email at assistenza@noidapiccoli.com.